Okura Hotel - Macau

Galaxy Macau Tm Resort, Ave Marginal Flor De Lotus, Macau, China  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Okura Hotel - Macau

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Private swimming pool

Overview

Okura Hotel is a 4-star property offering an outdoor swimming pool, an indoor swimming pool and a casino in the center of Macau.

This venue is situated 400 meters away from Macau Matsu, Our Lady of Carmel and The Taipa Houses Museum. The venue is 2 km away from the city center.

Guests may find Hac Sa Beach within 3.8 km and Macau Museum within 5.3 km of the property.

Okura Hotel can be reached in 5 minutes by car from Macau International airport.

Rooms

The hotel rooms are elegant and come with a seating area, a dressing area, multi-channel TV, a mini bar and an iron with ironing board. Some rooms overlook the city. They feature bathrooms with a dryer, a bidet and a hairdryer.

Eat & Drink

The dining options include a comprehensive cold buffet breakfast served daily. Complimentary drinks are offered in the café bar. Guests will enjoy European and Thai meals at Belon Restaurant, which is 200 meters from the property.

Services

Car and limousine rental services are also provided.

Relax

The hotel offers beauty services, reflex massage and pedicure for guests' relaxation.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   488.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool
  • Water slides

Leisure facilities

  • Seasonal outdoor pool
  • Private swimming pool
  • Indoor swimming pool
  • Beach access
  • Casino
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Reflex massage

Room view

  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Slippers
  • Room toiletries

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Okura Hotel - Macau Macau location
Show big map »

Hotel Address:

Galaxy Macau Tm Resort, Ave Marginal Flor De Lotus, Macau, China

Get directions
City Center
  • Macau
    1.0 mi
Airports
  • Macau International (MFM)
    2.5 mi
  • Zhuhai Airport (ZUH)
    15.0 mi
Underground stations
  • Admiralty
    40.2 mi
  • Wan Chai
    40.6 mi
  • Bus stop
    2.6 mi
Restaurants
  • Belon Restaurant (cuisine: European)
    600 ft
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    488

Rooms and availability

Okura Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Four-Faced Buddha Shrine2300 ft
  • City Center5000 ft
  • Hac Sa Beach2.3 mi

Places of interest

  • Galaxy Macau Casino400 ft
  • City of Dreams Casino4600 ft
  • MGM Macau Casino2.4 mi

Convention centers

  • Macau Tower Convention & Entertainment Centre2.3 mi

Monuments and Landmarks

  • The Venetian Macau - San Luca Canal1400 ft
  • The Lotus Bridge4000 ft
  • A-Ma Statue & Temple1.9 mi
  • Macau Sky Tower2.2 mi
  • Macau Tower2.3 mi

Stadiums

  • Macau Stadium1400 ft
  • Macau Jockey Club2300 ft
  • Macau East Asian Games Dome1.2 mi

Museums

  • Museum of Taipa and Coloane History1000 ft

Parks

  • Seac Pai Van Park1.9 mi

Theaters

  • The House of Dancing Water4300 ft

Golf courses and Country clubs

  • Caesars Golf Macau1.1 mi
  • Macau Golf & Country Club2.2 mi

Public parking

  • University of Macau5000 ft

Local attractions

  • Seac Pai Van Park1.7 mi
    Estrada de Seac Pai Van, Macau
  • Macau Tower Convention & Entertainment Centre2.3 mi
    South Bay New Reclamation Area, Macau
  • Dangzi Bridge2.3 mi
    Between Dangzi Island and Macau Island, Macau
  • Macau Giant Panda Pavilion1.8 mi
    Seac Pai Van Park, Coloane, Macau
  • St. Francis Xavier Church2.3 mi
    Rua Do Caetano, Coloane Village, Macau

Near the hotel

  • Macau Matsu1300 ft
    Mazu Temple, Macau
  • Beidi Temple1300 ft
    Dibao Street, Dangzai Island, Macau
  • The Taipa Houses Museum2800 ft
    Avenida da Praia, Macau
  • Museum of Taipa and Coloane History1300 ft
    Rua de Correia da Silva, Macau
  • Our Lady of Carmel2300 ft
    Zijiamo Qiandi, Macau

Restaurants nearby

  • Belon Restaurant600 ft

    Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus
    Phone: 853-88836090

    85% likes this, based on 43 reviews
    Cuisine: European

  • Cascades900 ft

    Address: Estrada da Baia de Nossa Senhora da Esperanca
    Phone: 853-88832221

    56% likes this, based on 35 reviews

  • Tai Lei Loi Kei1200 ft

    Address: 18, Largo Governador Tamagnnini Barbosa
    Phone: 853-28827150,853-66891343

    60% likes this, based on 66 reviews
    Cuisine: Chinese, Portuguese

  • Saffron Restaurant, Banyan Tree Hotel900 ft

    Address: Galaxy Hotel
    Phone: 853-88836061

    68% likes this, based on 49 reviews
    Cuisine: Thai

  • Antonio Restaurant1400 ft

    Address: Rua dos Negociantes No. 3, Old Taipa Village, Taipa
    Phone: 853-28999998

    55% likes this, based on 139 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    488
Hotels nearby
Galaxy Macau Hotel
5 stars
0.2 km
Okura Macau Hotel
5 stars
0.4 km
Taipa Square Hotel
4 stars
0.8 km
Inn Hotel Macau
3 stars
2 km
Mgm Macau Hotel
5 stars
4 km
Wynn Macau Hotel
5 stars
5 km
Wynn Hotel Macau
5 stars
5 km
Rio Hotel Macau
4 stars
5 km

Okura Reviews

Guest reviews are submitted by our customers after their stay at Okura

Average guest rating

8.4out of 10
Superb
Based on 58 reviews

Guest reviews

  • Family with children
    9.6

    Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

  • Group of friends
    6.6

    the room is so clean and comfortable.

    I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

  • Single
    6.2

    I liked the technology of the toilet and the fact that it is a new hotel.

    Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

  • Group of friends
    6.6

    New, a lot of thought went into the renovation, comfortable, luxurious

  • Group of friends
    9.2

    Elegant, luxurious, with excellent facilities.

    Casino's staffs had poor service and attitude.

  • Single
    8.8

    Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

    Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

  • Group of friends
    7.8

    Not being able to take a picture of the cristal piano.

  • Couple
    6.2

    The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

    We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

  • Single
    7.0

    The toilet is really unique.

    Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

  • Family with children
    10.0

    Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

  • Group of friends
    6.2

    Good Room. Good restaurants.

    To late check-in 3pm. It was delayed, i received my room key after 3pm.

  • Group of friends
    9.2

    Feels like staying in Japan

    Bathroom wall in glass panel not

  • Family with children
    8.2

    Have great fun in outside wavepool!

    No upgrade to suite for our family with child.

  • Family with children
    9.2

    Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

  • Family with children
    8.8

    The friendly environment and the staff are very polite and patient.

How to reach hotel

hotel Okura Hotel - Macau Macau location
Show big map »

Hotel Address:

Galaxy Macau Tm Resort, Ave Marginal Flor De Lotus, Macau, China

Get directions
City Center
  • Macau
    1.0 mi
Airports
  • Macau International (MFM)
    2.5 mi
  • Zhuhai Airport (ZUH)
    15.0 mi
Underground stations
  • Admiralty
    40.2 mi
  • Wan Chai
    40.6 mi
  • Bus stop
    2.6 mi
Restaurants
  • Belon Restaurant (cuisine: European)
    600 ft
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    488